cv99bd Privacy Policy

We collect various types of information for registration, transactions, and service delivery on the cv99bd platform. The categories of information are described below:

cv99bd collects your information through various methods. We only collect information that is necessary for providing our services.

• Information you provide directly when filling out the registration form is collected at that point.
• Information is collected from documents submitted during the identity verification (KYC) process.
• Information is collected automatically by monitoring your activity on our platform.
• Browsing behaviour data is collected through cookies and similar tracking technologies.
• Information provided when contacting customer support is recorded.
• Transaction information provided through third-party payment providers.

Your information is used only for the following purposes. We never sell or improperly share your information without your consent.

• For creating, verifying, and managing your account.
• To process deposit and withdrawal transactions and to maintain financial records.
• To provide bonuses, promotional offers, and VIP rewards.
• To detect fraudulent activity and to ensure the security of your account.
• To implement responsible gaming policies and to manage the self-exclusion process.
• To provide customer support and to resolve complaints.
• For statistical and analytical research to improve our services.
• To meet applicable legal obligations.

cv99bd uses industry-standard technology to ensure the highest level of protection for your personal information. The key features of our security measures are described below:

cv99bd never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers.
• Identity Verification Services: Relevant information is shared with trusted verification organisations to complete the KYC process.
• Legal Authorities: Information may be provided to relevant authorities under a court order or valid legal process.
• Technology Partners: Contracted technology service providers for operating and maintaining the platform, who are bound by strict confidentiality agreements.
• Fraud Prevention: Information may be shared with relevant agencies to prevent fraudulent activity or money laundering.

Your information will not be shared with third parties for any purpose other than those listed above.

cv99bd uses cookies and similar technologies on its website to improve your browsing experience and to enhance the quality of our services.

You can control cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of our platform.

We retain your information only for as long as it is needed to provide our services or to meet legal obligations.

• All information for active accounts is retained for the entire duration that the account remains active.
• Financial transaction records are retained for a set period after account closure for regular audits and legal requirements.
• Identity verification (KYC) documents are kept for the period required under applicable regulations.
• Customer support communication records are retained for a limited period to improve service quality.
• After the required period, information is securely deleted or anonymised.

Every user of cv99bd has the following rights regarding their own personal information:

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible where applicable.

The cv99bd platform is intended only for users aged 21 and above. We actively prevent minors from participating.

• Age verification is mandatory during the registration process.
• If a user is found to be a minor, their account will be closed immediately.
• We do not knowingly collect or store any information from minors.
• If a parent or legal guardian becomes aware that their minor child is using our services, please contact us immediately.

cv99bd reserves the right to amend or update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notification about the changes will be displayed when you log in to the platform.
• The effective date at the top of this page will be updated.

Continued use of the platform after a policy update will be considered as your agreement to the new policy. If you do not agree with the updated policy, you can contact our support team to request closure of your account.